Thanks for you using HUCHAT(the “Platform”) application,which developed by HUCHAT LIMITED.
User privacy policy is an integral part of the HUCHAT User Service Agreement. Please be sure to read the "HUCHAT User Service Agreement" at the same time.
When user register and continue use HUCHAT application .the means that user agree to all terms of privacy policy and Service Agreement.
HUCHAT will try best to protect users' privacy and personal data information according to laws and regulations.
Without the user's agree and authorization, HUCHAT will not leak the user's personal information and privacy data to other third-party organizations.
The following will help you understand in detail how HUCHAT collects, uses and stores users' personal data and privacy information, and what rights you have.
If you do not agree to any of these terms( both HUCHAT privacy policy and User Service Agreement）, you may not use all HUCHAT service (such as can't create and upload UGC informaitons,ant can't use other service).
When you create an account and use the platform, we collect information such as your contact details, your location,and what you create.
We also collect information contained in messages you send through our platform .And we also collect information about third-party social network providers that you share with us.
1. 1 Relevant information when you register your account.
When you register HUCHAT user account, you submit the personal registration information,such as phone number(only if you register with your phone number) and language.
1. 2 After registration, login information
After you register and login , HUCHAT will receive and save your mobile phone related information, including IP address,unique device identifiers, device information including the model of your device, mobile phone hardware feature information,time zone setting and related information.
For example: if you login by Google or Facebook account, we only to collect your google id or facebook id information,no other information will be collected. The google id or facebook id information will be retained as an identification of user identityand.
1. 3 Release and exchange information
When necessary, for example, when you need to publish pictures, we will obtain camera (to take pictures) permission with your consent. When you need to send voice information, we will obtain microphone (in voice chat) permission. When you receive picture information for storage (save relevant pictures), we will obtain access permission. And message notification authority.
1. 4 Other user Content information
Profile information, such as name, image,social media account information. User-generated content, including comments, photographs, that you choose to upload or broadcast on the Platform.
1. 5 Payment information
Such as Google In-App-Purchase infomation.and we do not collect any financial or billing information from you in connection with such transactions. To enable us to credit your account with the correct value of gold, we record your purchase, the time of purchase and the amount spent.
1. 6 Information in correspondence you send to us
1. 7 Information relate third-party services
For example, if you choose to use your social network (such as Facebook) to registe, we may collect information from these third party services, including the list of contacts that you use these services and information about the platforms that you use with relate to these services.
1. 8 We collect information about your use of the Platform and any other user content that you generate and disseminate through the Platform.
1. 9 Metadata
When user content is uploaded, certain metadata associated with the user content is automatically uploaded. Metadata describes other data and provides information about the user's content that is not always obvious to the viewer. Metadata related to user content can describe how, when, by whom user content is collected, and how the content is formatted.
All the information we get from you will be used to provide you with product related services, comfortable and safe to provide you with product services. Here is the purpose of using the collected information. If there are other scenarios, we will communicate with you and get your permission
2. 1 let you use the application safely and efficiently
Through the storage of relevant equipment information, you can safely log in to your account and enjoy the services provided for you. At the same time, avoid the impact of other illegal acts such as account theft, fraud and so on.
2. 2 to provide you with a more comfortable experience
By recording relevant information, you can improve the user experience without dealing with tedious input.
Such as: If you log in with Google or Facebook account, and if the account id is the same, you can log in to your account directly and quickly
2. 3 Improve the deficiencies of products, and then enhance the user experience
By collecting your problems in use, such as network access failure, we optimize the product to improve the user experience.
2. 4 Customize what you see when using the platform.
For example, we may provide you with services based on the country settings you choose, or show you content that is similar to what you like or interact with
2. 5 To help us detect fraud,abuse, and other illegal activity on the Platform
2. 6 Announce that you are the winner of our sweepstakes,contest, or promotion (if the promotion rules allow) and send you any applicable prizes
2. 7 Enforce our conditions,terms and policies
2. 8 Combine all the information we collect or receive about you for any of the above purposes
we want you to know when and with whom we share the information we collect.
3. 1 We promise to keep your information in strict confidence. Unless otherwise stipulated by laws, regulations and regulatory authorities, we will only share your information with third parties in the following circumstances. Third parties include our affiliates, partner technical agencies and other partners. If you need to share your information with third parties in order to provide services to you, we will evaluate the legality, legitimacy and necessity of the information collected by such third parties. We will require third parties to take protective measures against your information and strictly comply with relevant laws, regulations and regulatory requirements. In addition, we will, in accordance with the requirements of laws, regulations and national standards, obtain your consent in the form of confirmation agreement, copy confirmation under specific scenarios, pop-up prompt, or confirm that the third party has obtained your consent.
3. 2 We will provide your information only when we have to provide your information concerning third-party services. We share your information with third-party vendors and service providers to help us conduct business operations, including research, payment processing and transaction completion, database maintenance, competition management, technical services, delivery, analysis, data storage and hosting and data processing.
3. 3 In some scenarios, we will transfer your information A:Directly related to the security of the State and national defense; B:Directly related to public health，safety; Criminal investigation, prosecution, trial and execution of judgments
3. 4 If you choose to participate in public activities on the platform, you should be aware that any information you share may be read, collected or used by other users. Therefore, you should be cautious about disclosing personal information. We are not responsible for the information you choose to submit.
During the service period of HUCHAT, the personal information you set, the personal message you send, and some information related to you (number of gifts, etc.) will be saved. When you delete it, we will also delete it. Except when it is necessary to cooperate with relevant laws and regulations.
We attach great importance to your data security. We will do our best to protect the security of your data and prevent it from being used in illegal and unauthorized places. Through multiple encryption technology to ensure that the data is not leaked during storage. In data access, there is strict identity verification. Please understand that even if we do our best to ensure the security of data, we still can't ensure 100% security, but we do our best. At the same time, you also need to enhance your security awareness. When setting a password, you should try to be as complex as possible and not use a simple password. And change the password regularly. Don't tell anyone the password.
User can delete his account
here have two way to delete your account.
one is that User can contact Customer service 10000. send delete his account request.then customer service 10000 can delete his account. Such as: if user want to delete his associated Google id or Facebook id information, after send the request to Customer service 10000, will delete the associated Google id or Facebook id information.
other way is that user can cancel himself whole account from application.
path: Me->Setting->Account->Cancel Account. by the 'Cancel Account' can delete all data of the account.
We may update this privacy policy from time to time. When we update our privacy policy, we will notify you by updating the "last updated" date at the top of this policy
For questions, comments and requirements regarding this policy, and any other comments and suggestions, please contact:
Email Address: [email protected]
Offical ID(customer service&room):10000